As a specialist in your field, your consultations can become very repetitive and fatiguing. As your case load increases, it becomes harder to manage all your patients, and your workload intensifies too much.
The time and costs associated with managing staff turn over. Clients failure to attend appointments and loss to follow up, is lost direct and passive income into your business.
Conducting individual consultations only
- Only offering individual appointments, there is an absolute cap to the potential of your income, as you only get paid for your direct time spent with the patient. Your business’s income can’t be scaled.
- Only offering individual consultations is very time intensive,which will lead to your clinical and personal burnout
- Only offering individual consultations as a specialist, results in a strong repetitive element to your clinical consultations. This will lead to your clinical burnout.
- Only offering individual consultations considerably limits the number of patients you can physically consult, hence limiting your potential income
- Only offering individual consultations will limit the number of patients you and your clinic can manage long term adequately, leading to patient loss to follow up and loss to the potential of your incomebeing scales beyond getting paid for your direct time spent with a client
Not having atleast 4-6 different income streams
- A lack of diversity of your Health Business’s income streams will limit the potential income of your business. Your practice has a minimum potential of six different income streams to be utilized within your business and increase your profits.
- A lack of diversity of your Health Business’s income streams limits you to being paid just for your time consulting, performing surgeries, physically providing your client (such as chiros, physio, massage therapist etc) is holding back your potential income considerably. There are numerous income streams that can be incorporated that will increase your passive income and improve patient care
How much is your online presence costing you new referrals?
- Your online presence could be costing you multiple new referrals each week. An attractive and glossy looking website does not guarantee an influx of enquiries. What is the goal of your website? It must be more than just information sharing. I describe this as an expensive brochure.
- Stop your online presence costing you money,by ensuring your website and social media efficiently answer the key questions of each of your target client profiles pre and post surgery. Your online presence also must be an automatic marketing machine for you to grow your business’s personal database and do the marketing of your practice for you remotely and take the strain off your staff and save you thousands of dollars paying someone else to do this for you.
Imagine how much better your lifestyle could be, by working fewer hours and increasing your profit margins?
You are an expert at what you do, to part your knowledge onto your cleints.
My expertise has been educating Clients, way beyond the traditional medical model of just individual consultations. Some of the various methods include, video mebership site, telecofnerence calls, automated series of emails, online group education using variouds methods. A combination of these methods and others, are automated to conduct the required education in the background, to support the cleint at each step of their journey. This allows me to provide unlimited support as a package program and be able to work part time and have a balanced lifestyle of my choice.
Over the past 20+ years I have perfected this system. You may think how can unlimited support be provided and you or your staff be overloaded with inquiries? There certainly is a guaranteed way to achieve this.
Market research has guided the successful development of this program, with a 90% patient retention rate and clear preference over just individual appointments.
With over 20years experience, I can help you instantly increase your direct consultancy fee by 2-3 fold and reduce your workload by 50%. With the addition of some software into your clinic, I can further progress your business’s profit margin of a 6-7+ figure within 12months.
The flow chart below provides a summary of the process
It is time to progress from offering just the classic medical model when managing your patients.
The classic medical model only allows you to get paid for just your physical personal direct time spent consulting in the clinic or operating on your patient.
This results in an absolute limit to the potential growth of your finances and spare time, resulting in the inability to scale your business. The flow chart below, illustrates the classic medical model.
Understand how the classic medical model holds you back because:
There is an absolute cap to the potential of your income, as you only get paid for your direct time spent with the patient. Your business’s income can’t be scaled
It is time intensive, which will lead to clinical and personal burnout
As a specialist, the core information each patient must be informed of, creates a strong repetitive element to your clinical consultations. This will lead to clinical burnout.
There is a limit to the number of patients you can physically consult, hence limiting your potential income
There is a limit to how many patients you and your clinic can manage long term adequately, leading to patient loss to follow up, leading to loss of income
If associates or staff members leave your clinic, they require time intensive training to become part of the team and relay a consistent message to the patients. This will cost your business time and money.
You may be of the opinion, that the classic medical model, is the only way a patients individual needs can be met satisfactorily. The value and importance of personal care provided to the patient pre and post their weight loss surgery, is completely undisputed and necessary.
However, the classic medical model, makes it absolutely impossible to support your patients at every step. As a result, their engagement with the clinic is reduce and lost. The patients progress and results long term are certainly compromised.
This will lead to loss of patient follow up and loss of the patient to your clinic. For you, this is a loss of a major additional, passive recurring income stream, to your business to scale your business.
Dissatisfied patients, will not refer their family members and friends to your clinic. The impact; an increased marketing budget and your staffs online social media efforts, to attract, engage and obtain new patient referrals. Never under estimate the importance and power of word of mouth referrals.
With over twenty years of experience in consulting and caring for thousands of patients. I can guarantee you one thing.
This is the problem, of just utilizing the classic medical model in your practice. It just cannot manage your patients in a comprehensive manner.
So what do you do differently, to break the traditional medical model ?
Now is the time to implement the use of online education tools and meetings to complement the individual consultation.
From your perspective, you can directly double to triple your initial consultation fee, by packaging the first visit as a program, rather than just a consultation, to add the value of 4 to 5 appointments of knowledge into one.
From the follow up perspective of your patient care, also provide online education in an automated manner to support the individual consultations. This is the only way to be able to offer unlimited support, which allows your clinic to stand out from the crowd with respect to follow up support. This will certainly lead to better patient follow up and reduce patient loss to follow up. The more patients on your books, then your income streams increase to allow your profit margins to passively increase also.
Frequently Asked Questions, you may want answers to
I am too busy to do any of the work
Not a problem, that is why I do everything for you and train your staff. Leave it all to me. None of your time is required to develop this program.
I or my staff are not confident to run the online programs
So there are two options from here.
- I will train your staff how to develop and run these programs
- Outside the direct individual support you or your allied health staff provide, your clinic can then utilize my fully automated support program. Your clinic will retain complete ownership of your patients.
Will this create an increased workload to manage?
Absolutely not. This program will help reduce their workload, because it provides a single location where all the handouts, information can be set up.
How does the pre payment for the consultation occur?
The membership software program is connected to a sperate payment gateway such as stripe, paypal etc. The two programs talk to each other, so that once payment is made, the individual is asked to create an account to access the videos
How is the content of the videos protected ?
A setting is used to prevent the downloading and sharing of the video. So all of your intellectual property is protected
Do you specialise in Bariatric surgery, to help our clinic?
Yes absolutely. There is over 20+ years of experience you have the ability to tap into to help grow your clinic
I work as a physio, chiro, massage therapist, can you also help me diversify my income stream in my clinic?
Yes absolutely. This is possible and quite qucik and easy to do.
I have no technical knowledge, how will I create my own online program?
This is ok. You don’t need to understand anything about creating the program. There are three options for you:
- I can crete the program for you and do all the work for you completed within 4 weeks
- I can coach you on an individual basis to create the program yourself
- Attend a group program to learn how to create the program yourself
How much does it cost to work together?
The actual costing to work together will depend on what you require help with. After an initial consultation to verify your needs a quote will be privded for you to review.
aUTOMATING THE EDUCATION AND SUPPORT ONLINE
IS THE ANSWER TO HELPING YOU WORK LESS, INCREASE YOUR INCOME AND PROVIDE A BETTER SERVICE TO YOUR CLIENTS. YOU NEED TO:
Be open to learning a modified approach
Decide if you want an easier methodolgy of running your business
Decide if you will learn how to create your online program
Decide if you want Helen to create the program for you and do all the work
If you replied yes to any of the statements, then it is highly recommend you organise a time to speak to Helen obligation free. Helen spcializes in the following industries.